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Express shipping across the EU takes 2–4 business days. International (UK, US, Switzerland) takes 4–7 business days. Each order is shipped from our Ljubljana warehouse and tracked end-to-end.

Express EU shipping is complimentary on orders over €300. Below this threshold, a flat €25 ships across the EU. International rates are calculated at checkout based on destination.

30-day returns on all full-price pieces. Sale pieces are final sale. Items must be unworn, with all tags attached and in original packaging. Returns are processed within 5 working days of receipt; refunds appear in 3–7 days depending on payment method.

Sign into your account, find the order, and select "Return". A pre-paid label will be emailed to you. Drop the parcel at any DHL Express point. Returns are free for EU customers; international customers pay return shipping.

We don't offer direct exchanges, but you can return the original piece and place a new order. The two transactions process independently. If you're unsure about sizing, our stylists can help — book an appointment via this page.

European designer sizing is unforgiving. As a rule of thumb: most pieces fit true to size. Italian houses (Casa Livia, Milano Forma) tend to run slightly smaller — consider sizing up. French houses (Maison Aurelle, Beau Cygne) cut closer to standard EU sizing. Each product page includes specific notes from our buyers.

Yes. Each product page includes a size guide with garment measurements, model height and worn-size, and care instructions. If you need more detail, write to care@saint77.com with the piece you're looking at — we'll send you the full spec sheet.

For tailoring (coats, blazers, trousers), we typically recommend sizing up — most pieces can be subtly recut by a good tailor. For knitwear and dresses, sizing down is often better. Our stylists can advise specifically — please ask before ordering.

Each piece arrives with a care card specific to its construction. As a general rule: dry-clean wools and silks once per season, hand-wash cashmere in cold water and lay flat to dry, condition leather goods twice a year with a neutral cream. Detailed instructions are on our leather care guide.

Yes — every piece is sourced directly from the designer atelier or its authorised European partners. We do not work with third-party resellers, marketplaces or grey-market suppliers. Each piece arrives with documentation including the maker, mill, year and origin city.

Contact us within 48 hours of receipt at care@saint77.com with photographs. We'll arrange immediate replacement or full refund. We've never had to invoke this clause more than three times in our history — but it's there.

No — you can checkout as a guest. An account allows you to track orders, save addresses, and access your wishlist across devices.

Saint77 is GDPR-compliant. We collect only what we need to process orders and improve your experience. We do not sell or share your data with third parties beyond shipping and payment processing. Full policy: Privacy Policy.

Major credit cards (Visa, Mastercard, Amex), Klarna (3 instalments), Apple Pay, Google Pay, and SEPA bank transfer. All transactions are encrypted end-to-end. We do not store full card details on our servers.